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Our Values

Our Values are our Guideposts

Every day we look to them and we live them.


Being mindful of the feelings and experiences of others as well as how our own actions and words can impact upon others – both animals and people. Then, using this information to make an experience more positive.


Dr. Brene Brown defines this best:

“The energy that exists between people when they feel seen, heard, and valued; when they can give and receive without judgment; and when they derive sustenance and strength from the relationship.”

Generosity through Gratitude:

To give willingly of our time and energy to the people and pets who come to us for help because we are truly thankful for them and that we can be of service.


To work jointly towards a common purpose.

Our team is not only the people we work with, but also the animals we help and the people who they share their lives with.


The tenacity to ensure that any task is seen through to the end with an appropriate level of attention to detail.


The ability to maintain effectiveness in a changing environment.


The bravery to see a problem and identify (or even search for) our part in it’s creation or perpetuation. Then to use this information to help formulate and enact an effective, collaborative solution.